Terms of Service

Effective Date: December 12, 2024

Welcome to Sound & Shades. By accessing our website, visiting our showrooms, or purchasing our products and services, you agree to abide by these Terms of Service. Please read these terms carefully, as they outline your rights, responsibilities, and the conditions of your use of our services.

1.1. By using Sound & Shades’ website or services, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

1.2. These Terms of Service apply to all users of our site, including but not limited to customers, browsers, vendors, and merchants.

1.3. We reserve the right to update, modify, or replace any part of these terms at our discretion. Changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.

2.1. All products are subject to availability. We reserve the right to discontinue or modify any product or service without prior notice.

2.2. We strive to ensure that the descriptions, images, and pricing of our products are accurate. However, errors may occur, and we reserve the right to correct them without liability.

2.3. Custom orders, including home automation and design consultations, may require additional agreements regarding timelines, installation, and payment terms.

3.1. Prices for our products and services are displayed in [Insert Currency] and may be subject to applicable taxes and fees.

3.2. Payment is required at the time of purchase, unless otherwise agreed upon in a written contract. We accept major credit cards, debit cards, and other approved payment methods.

3.3. Promotional offers and discounts are subject to terms outlined in the specific promotion. They cannot be combined with other offers unless explicitly stated.

4.1. Returns are accepted within 14 days of purchase, provided the item is in its original condition and packaging.

4.2. Refunds will be issued within 14 days using the original payment method, minus any applicable restocking fees.

4.3. Custom orders, installed products, or opened electronics may not be eligible for return.

5.1. Installation services are provided by qualified professionals.

5.2. Clients must ensure their space is prepared for installation (e.g., power sources, and structural requirements). Delays caused by unpreparedness may result in additional fees.

5.3. Sound & Shades is not liable for damages resulting from improper use of installed equipment.

6.1. All products are covered by manufacturer warranties as specified at the time of purchase.

6.2. Repairs or replacements outside of warranty may incur additional fees.

7.1. Sound & Shades is not responsible for indirect, incidental, or consequential damages arising from the use of our products or services.

7.2. We do not guarantee uninterrupted or error-free service on our website or for any digital tools provided.

8.1. Our use of your personal data is governed by our Privacy Policy, which can be found on Privacy Policy

9.1. All content on our website, including text, images, and designs, is the intellectual property of Sound & Shades and may not be used without written permission.

10.1. These Terms of Service are governed by the laws of the State of State of California Any disputes arising from these terms will be resolved exclusively in the courts of California.

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: (909)-524-9710
• Mailing Address: 1107 Fair Oaks Ave #68, South Pasadena, CA 91030-3311

By using our services, you agree to these Terms of Service. Thank you for choosing Sound & Shades for your audio, video, and shading needs.